Level Five Supplies is delighted to announce that it has been certified ISO 9001:2015.
A year-long project adeptly led by Operations Manager, Sarah Lawrence culminating in the awarding of the internationally recognised Quality Management System standard on 3 March 2021, recognising the company’s culture of continual improvement. Working towards certification has helped the company crystallise processes and procedures ensuring that these standards are met.
“The ISO 9001 journey is all about the effective implementation of our quality management system and the operation and control of our processes. The journey does not end here, it is ever-evolving and improving to give customers the best solution and customer service,” said Sarah Lawrence.
A consistent, high quality experience
Attaining the award reinforces the organisation’s customer-centric approach while plotting the course for continual, restless improvement throughout the rapidly growing company. Customers and partners alike can be assured that they will receive the most consistent, highest quality experience, as laid out in the Quality Policy Statement.
“Building a comprehensive quality management system sets an important infrastructure in place for our continued growth. ISO 9001:2015 is a widely respected international certification, and accepted as a prerequisite in the demanding sectors we work in”, said Alex Lawrence-Berkley, CEO of Level Five Supplies
”I’m extremely proud of our team, particularly our Operations Manager, Sarah, whose work over the past year has led to this important milestone”