It is the policy of Level Five Supplies Limited (LFS) to provide a high-quality service to ensure customer satisfaction and to meet any applicable requirements and codes of practice including BS EN ISO 9001:2015.
We continually seek to add value to the services we offer, whilst ensuring they remain current, competitive and relevant.
Management provide the necessary information, instruction and training to ensure the competence of all employees and familiarise them with the management system procedures applicable to their area of work.
We aim to continually improve the effectiveness of our management system and our performance by:
Reviewing our management system on a regular basis and encouraging employees to review their working practices and suggest methods for improvement where appropriate and implementing improvements where practical.
Implementing specific quality objectives and targets which are regularly monitored, reviewed and reported in our Management Review meetings where the ongoing suitability of this policy is reviewed.
This policy is issued and explained to all employees upon commencement of employment with the company and is available to all other relevant interested parties. Any revisions will be incorporated when necessary and be brought to the attention of all applicable interested parties.
The person responsible for implementing the Company’s Quality Policy Statement for Level Five Supplies Ltd is Jon Rivers.